Shipping Policy

At ORVEX, we aim to deliver your order safely and as quickly as possible across Pakistan.

Delivery Coverage

We currently deliver orders across Pakistan, including major cities and most other serviceable areas.

Processing Time

Orders are usually processed and dispatched within 1–2 business days after confirmation.

During sales, promotions, holidays, or periods of high order volume, processing may take slightly longer.

Delivery Time

After dispatch, orders generally arrive within:

Major Cities: 2–4 business days
Other Areas: 3–6 business days
Remote Areas: 5–8 business days

Delivery times are estimates and may vary depending on the courier service, destination, weather, public holidays, or other circumstances beyond our control.

Shipping Charges

🚚 Free Shipping Across Pakistan

We currently offer free standard delivery on eligible ORVEX orders.

Any special delivery charges, if applicable, will be communicated to the customer before dispatch.

Cash on Delivery

Cash on Delivery (COD) is available for eligible orders across Pakistan.

You can pay the courier when your order is delivered.

For certain orders, ORVEX may contact you to confirm your order before dispatch.

Order Tracking

Once your order has been dispatched, you may receive your tracking details through the contact information provided with your order.

If you haven't received tracking information or need help with your shipment, contact us.

Delivery Attempts

Our courier partner may make multiple delivery attempts. Please ensure that your phone number and delivery address are correct and that you are available to receive your order.

If an order is returned because the customer was unavailable, provided an incorrect address, or refused the shipment, additional shipping or re-delivery charges may apply.

Delayed or Lost Orders

While we work with reliable courier partners, delivery delays can occasionally occur due to circumstances outside our control.

If your order appears to be significantly delayed, please contact us and we will assist you in checking its status.

Incorrect Address

Please carefully check your delivery information before completing your order.

If you need to change your address after placing an order, contact us as soon as possible. We may not be able to change the address once the order has been dispatched.